Leasing Consultant

Envolve Client Services Group owns and professionally manages apartment communities located in select markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve Client Services Group offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Leasing Consultants to work at The Parcels at Concourse located in Memphis, TN.

General Purpose of the Position: The Leasing and Marketing Consultant is responsible for daily coordination of all leasing aspects of on-site operations at the community. This position will also assist the Area Manager and other Community Managers in special marketing projects.

Essential Duties and Responsibilities:

• Maintain a current and accurate knowledge of all current and future available apartments.
• Maintain a current and up-to-date knowledge of surrounding market and complete reports as required.
• Maintaining and inspecting leasing and model areas to maintain professional, clean appearance at all times.
• Accurately complete Weekly Traffic Reports and Weekly Activity Reports.
• Accurately complete the processing of all rental applications and lease packages.
• Greeting and assisting all prospective residents.
• Professional demonstration of all models amenities, and vacant apartments.
• Help create and maintain at all times a company direction designed to develop loyalty, team spirit and unity of all Envolve Client Services Group personnel. Continual renewal of expired leases at rental rates approved by Community Manager and Area Manager.
• Accurate receiving and recording of any resident requests.
• Accurate completion of all move-in paperwork requirements.
• Assisting residents in inspection of their new apartment home.
• Assist Manager in implementation of resident renewal and retention programs
• Assistance to Assistant Manager in any rent collection requirements.
• Other duties as assigned, which employee is capable of performing.

This position requires an ongoing commitment to the following:

• Even-tempered disposition. Ability to work under pressure in a composed, affable and courteous manner. Ability to work well with the public - often idiosyncratic and distinctive personalities and sensitive situations - with a composed and supportive attitude, and to exhibit a positive and gracious demeanor.
• Enthusiastic, hospitable and positive. Ability to sustain an ongoing spirit of positivity in high-pressure and demanding situations. Great level of hospitality and enthusiasm for engaging others about Crosstown.
• Collaborative. Ability to collaborate, give feedback and manage a high volume of correspondence in all forms of communication.
• Accommodating. Ability to seek out supportive solutions to accommodate current and future residents
• Receptive. Ability to accept and execute a wide range of tasks necessary to complete projects, including simple/basic tasks as well as highly detailed directives, regardless of scale

Education and Work Experience Requirements

• High School Diploma
• Customer Service or Previous Property Management experience preferred

Benefits:

• Competitive salaries and bonuses
• Medical
• Dental
• Vision
• 401(k) plan with employer match
• Short term disability
• Long term disability
• Life/AD&D
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development

EOE Minorities/Female/Disabled/Veterans

Background Check and Drug Screening Required