Finance Customer Management Coordinator

Title:    Finance Customer Management Coordinator

Description:

Finance Customer Management Coordinator

Job Description General Summary:

This is a great opportunity to join the Accounts Receivable Department as Finance Customer Management Coordinator.
The coordinator’s primary role is to review aged receivables, identify the root cause of delinquent balances and reconcile customer accounts.
They must partner with Customers, Sales, Delivery and Execution Teams and Technology Teams to analyze issues with financial operations and solve problems in a timely and effective manner.
They will contribute to the success of the client by driving cash flow and mitigating risk.
We offer a flexible work from home environment with the opportunity for career advancement.

Major Task Responsibilities and Key Accountabilities:

Actively monitor aging and metric reports to identify risk
Analyze and resolve any skipped invoices, quantity shortages and pricing discrepancies with the appropriate internal and external business partners
Engage with customer to understand accounting, purchasing, and delivery processes and procedures
Perform as primary owner of root cause resolution for customer exceptions
Ensure accurate customer information at all times; (i.e. store #, vendor #, statement billing requirements, tax exemptions, etc.) and perform system maintenance when necessary
Project account performance for period and quarter end reporting purposes
Take ownership and deliver against both personal and team goals
Drive self-improvement and continuous learning through coaching and feedback
Demonstrate initiative for expanding own skill set and knowledge of business

Qualifications:

Associates Degree and/or 1-3 years of experience in Accounting or Finance related field (Required)
4 Year Degree in Business, Finance, or Accounting (Preferred)
Strong written and verbal communication skills
Results oriented with a demonstrated ability to work independently and execute on goals with little supervision
High level of attention to detail and organizations skills
Analytical and problem-solving skills
Creative thinking leveraging technology to drive process improvements
Proficiency in MS Office applications; (must be intermediate or higher in Excel skills)
Experience with Accounting Systems and AR modules.

Mandatory skills:

Accounting, Finance,
MS Office applications, Excel,
Accounting Systems, AR modules,
financial operations, statement billing requirements, tax exemptions,
skipped invoices, quantity shortages, pricing discrepancies, purchasing,