Business Process Analyst

Title:    Business Process Analyst

Description:

Data Analyst – Global Learning Management

Serves as business lead for assigned projects by providing direction and leadership. Facilitates discussion across multiple departments and functional areas. Manages the definition development and implementation of new processes and enhancements to existing systems services and operational processes in support of strategic plans that are moderate to complex in scope.

Duties:

Serves as business lead for assigned projects that are moderate to complex by providing project direction and leadership facilitating discussions across sales marketing operations and Information Technology (IT). Makes decisions on key issues to deliver results in the required timeframes. Keeps projects aligned and oriented toward the greatest business need and maintains timely communication with all key stakeholders; liaison with all business and Information Technology (IT) constituents to ensure solutions meet the current and anticipated business needs. Manages business implementation training and communication associated with assigned projects. Performs and provides analysis of business opportunities supported by a business case feasibility study justification process improvements options for solutions and benefits for each solution that will meet the current as well as the future needs of the business. Develops test cases and participates in user acceptance testing of business system project implementations. Maintains a strong and collaborative relationship with the business and IT and serves as a strong advocate of the new/enhanced process or solution through various methods of communication to the organization. Researches analyzes and documents business requirements for developing or enhancing complex systems. Supports business in developing and delivering end user training. Addresses end user process questions for processes that have been implemented provides process/system break/fix support and implements process/system enhancements of high complexity.

Manager is open to recent college grads

Top Must Haves:

1. Experience working in an environment using SEQUEL Software, Tableau or equivalent reporting tools.
2. Skills to interpret data, find patterns or trends that support business initiatives and/or stakeholders needs.
3. Strong communication skills to present analytical findings to diverse audiences.

Major Purpose

• As directed, works on jobs and projects to assist in data analytics initiatives that meet the requirements of customers, channel partners, and stakeholders. These may be learning management projects, and other work efforts that support the analysis, marketing, measurement, and support of the larger business initiatives. Executes these tasks with general supervision.

Major Duties

• Works with business partners on assigned projects to help coordinate the implementation of plans for business initiatives – including measurement and support tactics.
• Performs assigned needs analysis projects that help define appropriate solutions to meet customer, channel partner or stakeholder needs.
• Provides business partners, team members and supervisor appropriate feedback and communications relative to progress on assigned projects and work tasks.
• Stays abreast of industry best practices and innovations related to technology and business processes to leverage business solutions.
• Interprets data, finds patterns or trends that support business initiatives and/or stakeholders needs, and presents findings to business partners.

Education

• Degree in a Data Analytics discipline or equivalent experience.
o University Degree (4 years or equivalent) -or-
• Degree in an Accounting/Finance discipline or equivalent experience.
o University Degree (4 years or equivalent) -or-
• Degree in a Math discipline or equivalent experience.
o University Degree (4 years or equivalent) -or-
• Degree in a Business/Management discipline or equivalent experience.
o University Degree (4 years or equivalent) -or-

Work Experience

• Experience working in an environment using SEQUEL Software.
• Experience working in Tableau or equivalent reporting tools.
• Experience in project management and business planning. (Small Projects)
• Experience working in learning management system administration.

Mandatory skills:

Microsoft Application,
SAP, CWIS, DNS,

marketing operations, business implementation, Manages, definition development, implementation, new processes, enhancements, facilitate, systems, phase out,
Test cases, user acceptance testing, UAT, business system project implementation, business requirements, operational, strategic plans, analysis, Receipt Action Keys, Buy/sells,
business case feasibility study, justification, process improvements, Service inventory, service metrics, Obsolescence, vendor direct, scrap, current, future,